Repairs and returns will require in-person action, including packing your item and either shipping it back to the company or returning it to a retail partner. What Issues Can't Be Easily Resolved with Playstation Phone-Based Customer Service? Many issues can be resolved over the phone, including technical support for your online gaming account as well as questions about operating your devices, or inquiries about games. What Kind of Issues can Playstation Resolve Over The Phone? If calling Playstation is inconvenient, you may need to use the forums or live chat options. One thing to keep in mind is that Playstation does not provide support by email, which is upsetting to some players who are used to this level of service. The advantage to online forums is that experienced players are on these boards at all hours and can often provide good advice for dealing with all kinds of in-play and tech issues. Playstation users are generally happy with the service provided by Playstation, though many callers sometimes feel that they can get quicker resolutions by visiting the company's forums. How Do People Feel About their Calls to Playstation Customer Support? French-language customer support is available to Canadian callers. In the United States and Canada, customer support is available by phone Monday through Friday, 9 am through 6 pm Pacific time. Make sure that you are calling the service for your geographic area. Playstation offers phone-based customer service in different countries. Questions about refunds and replacements that can't be handled by a retailer.īest Practices for Calling Playstation Customer Service.People call Playstation customer support for many reasons including: Why Do People Call Playstation Customer Support? Because it is so incredibly popular, people from all over call Playstation every day. Playstation is a popular gaming brand with its own home consoles, accessories, magazines and online gaming platform.

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